What happened
Meta launched Muse, an AI agent designed to operate like a human employee, in early 2026. The company pitched it as a tool that could automate tasks across businesses.
Why it matters
Investors have pushed for reassurance that Muse doesn’t threaten existing jobs or business models. So far, no major companies have adopted it widely, and no evidence shows it’s replacing human workers.
What to watch
If Muse begins to handle real-world tasks—like customer service or sales—without human oversight, it could signal a shift in how businesses operate. The next few months will show whether it’s just hype or a real disruption.